About Us > Performance Pledges

Performance Pledges

The Government Property Agency's main functions are to meet the Government's needs for accommodation, to manage government properties and to ensure optimum use of land for government purposes. We pledge:

Acquisition, Allocation and Disposal

Service

Target

To maximise use of offices and quarters

99.8%

To identify suitable premises to lease within 3 months of GPA's agreement to provide leased office accommodation

90%

To provide professional valuation advice on offices and quarters within 2 weeks of receipt of request

95%
To respond to submissions on vetting of Schedule of Accommodation (excluding those annual review bids for office accommodation) and Furniture & Equipment requirements received from user departments within three weeks
95%

Property Management

Service

Target

To respond to property management complaints within 2 working days

90%

To comment on conditions of land grant relating to government accommodation in private developments within 4 weeks of receipt of request

95%

Site Utilisation

Service

Target

To convey to departments planning and plot ratio requirements in respect of their development proposals within 1 month of receipt of reference plot ratio from the Planning Department

95%

To convey definitive site utilisation advice to departments within 3 months of formal circulation of Project Definition Statement

95%

 

 
     
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